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Support

Help for NewsGator on iOS, iPadOS & macOS

Need a hand? Write to support@newsgator.app and we will get back to you.

Frequently asked questions

Why don't I see any stories?

Stories are built with Apple Intelligence. If your device does not support it, or it is turned off, NewsGator can still add your feeds and fetch articles, but stories only appear once another device signed in to the same iCloud account, with Apple Intelligence enabled, has processed them. Open your Activity view to check the status or tap Request Remote Processing. On iPhone, processing may wait until a capable device is opened or charging.

Do I need an account?

No. In Standalone mode there is no NewsGator account: add feeds and read. An account is only used if you connect to your own self-hosted NewsGator server (Server Mode).

Which AI does NewsGator use?

In Standalone mode, Apple Intelligence: Apple Private Cloud Compute, with Apple's on-device model as fallback. In Server Mode, your server uses any OpenAI-compatible AI you configure.

How does NewsGator support authors?

The summary helps you decide what to read. When a story interests you, one tap opens the original publisher's website, so your visit, subscription or ad views go to the journalists who did the work.

Are my feeds and reading synced between devices?

Yes. In Standalone mode, your feeds and read state sync between your iPhone, iPad and Mac through your private iCloud account.

What data do you collect?

None. There are no ads, no third-party trackers and no analytics. See the Privacy Policy.

Contact

For questions, bug reports or suggestions: